• Bugs
  • Unexpected Error on Startup - Spine Trial (3.7.11-beta)


I just installed the Trial version, and I get this error right after the loading window completes. I checked the .log file and it looks like this:

I tried to look for the hotkeys.txt file in order to modify it, which should be in the main directory, but the weird thing is that I can't find it there. I read that it should be automatically created if not present, but it's not there. What can I do?

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Sorry about this. This was tricky because the crash only occurs if a non-English language was selected (Italian in your case) and no view layout has been stored yet. We've fixed this in 3.7.12-beta, which will be available in a few minutes. Thanks for reporting! 🙂 :beer: