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Hello
Like in title. I enter my spine license code on launch but it's giving me the "sorry, server could not be contacted"

I'm not sure what is blocking it... i already checked my firewall.. Any ideas?

Thanks


heres' some log text i can't understand:

Unable to reach server (EU):
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at java.base/sun.security.ssl.Alerts.getSSLException(Unknown Source)
   at java.base/sun.security.ssl.SSLSocketImpl.fatal(Unknown Source)
   at java.base/sun.security.ssl.Handshaker.fatalSE(Unknown Source)
   at java.base/sun.security.ssl.Handshaker.fatalSE(Unknown Source)
   at java.base/sun.security.ssl.ClientHandshaker.checkServerCerts(Unknown Source)
   at java.base/sun.security.ssl.ClientHandshaker.serverCertificate(Unknown Source)
   at java.base/sun.security.ssl.ClientHandshaker.processMessage(Unknown Source)
   at java.base/sun.security.ssl.Handshaker.processLoop(Unknown Source)
   at java.base/sun.security.ssl.Handshaker.processRecord(Unknown Source)
   at java.base/sun.security.ssl.SSLSocketImpl.processInputRecord(Unknown Source)
   at java.base/sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
   at java.base/sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
   at java.base/sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
   at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
   at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
   at java.base/sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
   at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
   at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source)
   at tzax.v.run(SourceFile:1196)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at java.base/sun.security.validator.PKIXValidator.doBuild(Unknown Source)
   at java.base/sun.security.validator.PKIXValidator.engineValidate(Unknown Source)
   at java.base/sun.security.validator.Validator.validate(Unknown Source)
   at java.base/sun.security.ssl.X509TrustManagerImpl.validate(Unknown Source)
   at java.base/sun.security.ssl.X509TrustManagerImpl.checkTrusted(Unknown Source)
   at java.base/sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(Unknown Source)
   ... 15 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at java.base/sun.security.provider.certpath.SunCertPathBuilder.build(Unknown Source)
   at java.base/sun.security.provider.certpath.SunCertPathBuilder.engineBuild(Unknown Source)
   at java.base/java.security.cert.CertPathBuilder.build(Unknown Source)
   ... 21 more

Sorry you are having trouble! Due to a certificate expiration, you'll need to download and reinstall Spine, else it can't reach the server.

If you can't find your Spine license page, you can use the license recovery page:
Spine: License Recovery

That worked! Thanks Nate.